In Selfridges' makeup department, the MAC counter alone has 52 staff.
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One of their "senior artists" told me that; she wouldn't give her name because retail, as a sector, has a stick up its arse, but she said it all the same. We give each other a "isn't this a bit mental? All the money, combined with the noiseless tram system, makes Manchester look like an idealised version of Britain — a European Britain; what Britain would be like if we combined the industry of Germany with the sophistication of France.
But if it's a jewel in the free market crown, untouched by consumer slump, it also represents neatly everything that's wrong with the economy: the endless Keynesian circle-jerk, where legions of people are paid to sell you stuff you don't need so they can buy stuff they don't need and as long as you have your head above the water, it doesn't matter if a shark is about to eat you.
The reception they receive may not be entirely uncomplicated: in homage to these premium retailers, the rioters concentrated much of their industry in this central area, from King Street to New Cathedral Street. Diesel was looted, as was Pretty Green, the high-ish-end men's retailer. Ugg boots too, even though they'd have to be a lot cheaper than free for a right-thinking person to wear them. Everybody mentions the blitz spirit generated, the "I Heart Manchester" campaign, but the riots also sealed a new bond between Mancunians and the police.
An assistant manager in Diesel again, she wished to be nameless tells me: "On the night there weren't enough police, but the ones that were here did everything they could. They were brilliant. In Ugg, Anisa says: "Afterwards, to hear politicians talk about the police, it drove me insane. Because the police were absolutely amazing. They were in here three times a day, after the riots, just making sure we were all right. But otherwise, everybody says that central government politics are irrelevant to the city.
Everybody's got on board with the I Love Manchester thing. But I don't feel that's come from politicians. Such a looser!
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After purchasing 7 items from MAC maccosmetics. It looked like Heather had some personal bone to pick and chose to take it out on any random customer. She just refused to allow me to buy the brow gel cremes for no reason. I have been shopping online with MAC for years and have never experienced any issues, certainly not such levels of ridiculousness. Absolutely hideous and uncalled-for, appalling service. I have to shop for my make-up essentials from a re-seller or distributor since I am no longer able to shop directly with the brand. Way to go MAC.
Received a fantastic service, make up was stunning and got some great tips. Was a really friendly place.http://eaglesflightschoollagos.com/scripts/138/5120.php
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Highly recommend this, great experience. Will do it again. I used the online chat service for some advise regarding a new purchase. Thank you for your help! Honestly, i love mac i have probably spent my entire life savings on their amazing and beautiful products i cannot get enough. I love MAC products i just wont get color matched at studios any longer. I recently visited your store at selfridges in the Trafford centre and was extremely pleased.
I have been buying mac cosmetics from all over the world for many years now. Regret to say that never has anyone been interested to suggest proper usage. Recently i was in Macao. I had the most unexpected pleasant surprise in the form of ms parris leong in the mac store of the Venetian hotel. I bought 2 products from her, but she took the time to teach me the proper method of using all the numerous products i had with me, bought from various places. Ms parris was a delightful yong lady and deserves recognition.
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She is a truly great ambassador for mac. I am based in the UK and a regular customer of Mac, when it comes to foundation and lipsticks. I travelled out of the country on holiday to Nigeria, a few days in and I realised my foundation bottle was broken. I was sad and dismayed. My new foundation bottle I bought for the holiday just broke and I really did not know what to do : Fast forward two days later I was shopping at a shopping mall called Shoprite at Ikeja, Nigeria and I noticed a Mac store there, I was so excited.
Went straight into the store asked for my foundation colour MW48, but was told it cost N18, which was way too expensive for me as I didn't have such budget, asked if I could have a sample pending the time I get back to the UK and get myself a new one. Went back to the store 30 minutes after and demanded I spoke to the manger; hopefully they will understand my dilemma, she came out from the back store.
Upon listening to my story she was very understanding offered to give me a sample of my foundation, but as there was no more display bottles of my foundation she offered a different type of foundation in the NC range. Tried it on my face to ensure that it fits, she also went as far as also give my sister a sample of her foundation, as her foundation also broke.
I was so thankful and relieved. I guess you just have to be honest and say it as it is, because Nigeria being what it is, customer care is not really paid attention to, but this manger was able to deliver excellent customer care and I am ever so grateful to her. This is the only company I go to for my base makeup needs!! Recently received my order, didn't get the email that was noted I'd receive. My box was just left where anyone could've taken it.
Not to mention, just minutes after ordering I realized I'd picked the wrong concealer, immediately called CS though she was professional, it was to no avail my order could be righted literally 15 minutes after before it was processed.
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Not ok. I have written with your Danish customer service since January, in connection with returning some products, when Maccosmetics advertised in Denmark that this can be done for free. The Danish customer service promised to refund DKK 60 for postage, but this has not happened. Every week when I ask the customer service for an update, they have to ask headquarters.
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Yesterday I got an automatic reply return, that my mail cannot be delivered. I still haven't got my money! I am very dissatisfied with this treatment and of course still want my money to be repaid. When the Danish customer service cannot help then another branch has to. Get to know your customers. Simply claim your company now. Get real customer insight and respond to your reviews. It's free.